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Out of Hours
Out of hours cover is provided by NHS England between 6.30pm and 8.00am and from 6.30pm Friday until 8.00am Monday. Patients will be offered appropriate advice or a consultation at Savernake hospital, if medically necessary a doctor will make a home visit. Telephone 111

Telephone Advice
The doctors and nurses are available for telephone advice. Please ring in the morning before 10.30am if possible, and the doctor or nurse will return your call

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone  to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Sharing your Information

Sharing Your Information

How Information About You Helps Us To Provide Better Care

Information about you and the care you receive is recorded, stored and shared securely by healthcare staff to support your treatment and care. This is controlled by law and strict rules are in place to protect your privacy.

It is important that the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.

We need to make sure that you know this is happening and the choices you have.

Benefits of sharing information

Sharing information can help improve understanding, locally and nationally, of the most important health needs and the quality of the treatment and care provided by local health services. It may also help researchers by supporting studies that identify patterns in diseases, responses to different treatments and potential solutions.

Information will also help to:

    • find more effective ways of preventing, treating and managing illnesses;

    • guide local decisions about changes that are needed to respond to the needs of local patients;

    • support public health by anticipating risks of particular diseases and conditions, and help us to take action to prevent problems;

    • improve the public’s understanding of the outcomes of care, giving them confidence in health and care services; and

    • guide decisions about how to manage NHS resources fairly so that they can best support the treatment and management of illness for the benefit of patients.

What will the NHS do with the information?

They will only use the minimum amount of information needed to help improve patient care and the services provided.

They have developed a thorough process that must be followed before any information can be shared. They sometimes release information to approved researchers, if this is allowed under the strict rules in place to protect your privacy. They are very careful with the information and they follow strict rules about how it is stored and used.

They will make sure that the way they use information is in line with the law, national guidance and best practice. Reports that they publish will never identify a particular person.

Do I have a choice?

Yes. You have the right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want information that identifies you to be shared outside your GP practice, other than where necessary by law, (for example, if there is a public health emergency), please visit

You will also be able to restrict the use of information held by other places you receive care, such as hospitals and community services. You should let your GP know if you want to restrict the use of this information.

Your choice will not affect the care you receive.

Do I need to do anything?

If you are happy for your information to be shared you do not need to do anything. There is no form to fill in and nothing to sign and you can change your mind at any time.

If you have concerns or are not happy for your information to be shared, please speak to the practice. 

Risk Stratification

Sharing your data to help identify patients who would benefit from particular case/disease management.

More information about how your information will be shared and protected can be found in the following document. To opt out of sharing for risk stratification purposes you will need to opt out of the Summary Care Record scheme.


Sharing your anonymised data for research

More Information can be found at

Please inform the practice if you do not wish for your data to be used for CPRD purposes.


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