Welcome to Burbage Surgery Online. This surgery website is used to present all our patients with up to date news and information about our practice.
We will keep it current with any developments or other details that we feel are relevant to you.
Covid Vaccine Update
In response to the latest Government guidelines, we are cancelling the 2nd dose AZ vaccine at Ramsbury Surgery on the 10th July, and bringing this forward so these are done at around 8 weeks. This will now take place on the 24th and 25th June. Please call us to make a new appointment
There is another 2nd dose AZ and Pfizer clinic on Saturday 26th June at the Marlborough Leisure Centre.
We are not holding any more first dose vaccine clinics so if you are eligible, please do not call us but go online or ring 119 as per the text/letter you were sent, and book at a Mass Vaccination Centre as per the guidance below....
Meanwhile, please continue to abide by the Government guidance to keep each other safe... together we will get there! Thank you all as ever for your patience and co-operation. 😃
How to access your COVID-19 vaccination status
Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.
Through the NHS App
You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.
By calling 119
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 working days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 working days to reach you.
The letter will be sent automatically to the address registered with your GP. The 119 call handler you speak to will not be able to see your address to check this with you. If you’ve recently moved house, make sure you’ve given your new address to your GP practice before calling 119.
You can also get a letter online via
We would like to reassure you that the Surgery is very much open and continuing to work in the same way we have been over the last few months. We are here to look after you.
You are still only able to book telephone appointments with the GPs. Please book these online if possible. You will be invited to attend the Surgery for a face to face appointment if appropriate. We are continuing to offer contraceptive advice and coil fitting. The nurses continue to see patients for essential blood tests, immunisations, smears, and routine check ups for diabetes, COPD etc. These can be booked by calling reception.
Please only come into the surgery building if you have a pre-booked appointment, and remember to wear a face covering unless you are exempt. Please continue to use the window at the back of reception for general queries and prescription collection, respecting the 2m social distancing rules. Prescription orders will normally be ready to collect after three working days, and you will usually get a text message to confirm. We are only able to dispense one month of medication at a time. In order to help us manage the very high workload, please do not put your prescription in more than a week early, and order your repeats online if you can.
Please look here for updated guidance from the Government, including the new rules and restrictions, how to access support and help and and advice.
General practice transparency notice for GPES data for pandemic planning and research (COVID-19) - NHS Digital
Important update re NHS data sharing
Your health records contain a type of data called Confidential Patient Information. (CPI) This data can be used to help with research and planning. You can choose to stop your CPI being used for this. You can also make a choice for someone else like your children under the age of 13. There are strict rules about how NHS can use your data. It's only shared securely and safely. Shared data helps the NHS. It has been used to find treatment for coronavirus and for vaccine research.
If you're happy with your CPI being used for research and planning you do not need to do anything.
Type 1 opt-out: medical records held at your GP practice
If you do not want your CPI to be shared outside of your GP practice for purposes except for your own individual care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out. You can find out more at Who we share patient data with.
You can register a Type 1 Opt-out at any time. You can also change your mind at any time and withdraw a Type 1 Opt-out.
Data sharing with NHS Digital will start on 1 September 2021. If you have already registered a Type 1 Opt-out with your GP practice your data will not be shared with NHS Digital.
If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form to your GP practice. You can also ask for a form from the Surgery.
If you register a Type 1 Opt-out after your patient data has already been shared with NHS Digital, no more of your data will be shared with NHS Digital. NHS Digital will however still hold the patient data which was shared with us before you registered the Type 1 Opt-out.
Type 2 opt-out: information held by NHS Digital
Previously you could tell your GP practice if you did not want NHS Digital, to share CPI that they collect from across the health and care service for purposes other than your individual care. This was called a type 2 opt-out.
The type 2 opt-out was replaced by the national data opt-out. Type 2 opt-outs recorded on or before 11 October 2018 have been automatically converted to National Data Opt-outs.
National Data Opt-out
If you do not want NHS Digital to share your CPI with anyone else for purposes beyond your own care, then you can also register a National Data Opt-out.
To find out more about National Data Opt-outs and when they apply please go to the National Data Opt-out section
Cervical Screening and Child Immunisations.
Please contact the surgery to book your appointment if you have had an invitation letter or if you have deferred your smear because of the Covid pandemic.
We are booking child immunisations as normal with the Practice Nurses
National Cancer Screening Programmes
Burbage Surgery would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here:
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
You can even download the App:
The General Data Protection Regulation (GDPR) came into force in the UK on 25th May 2018. Under GDPR GP surgeries are ‘data controllers’, registered with Information Commissioners Office (ICO), who oversee data protection law in the UK. GDPR ‘right to be informed’ encompasses the obligation to provide fair processing and transparent use personal data.
In practice this means:
- Telling you about the information we collect, how we use it and who we share it with.
- Assuring you that your data will be safe, kept confidential and used appropriately
- Enabling you to opt out of sharing your data at any time
- Making you aware that you have the right to access your data
For more information click here: How we use your information
PLEASE ALLOW AT LEAST 3 FULL WORKING DAYS BETWEEN ORDERING AND COLLECTING YOUR REPEAT MEDICATION.
WE RECOMMEND YOU KEEP 2 WEEKS OF MEDICATION IN STOCK AT HOME SO YOU ARE LESS LIKELY TO RUN OUT
When ordering repeat prescriptions online, please be aware that we cannot respond to any queries made in the comments box. Should there be a problem with your medicine request, a staff member will contact you directly.
Please note that any medicine reviews that require an appointment with the nurse or doctor will be instigated by the surgery. Please ignore any "review" requests that appear when ordering your medicines online - thank you.
For further information click here: Learn More...
Please download our latest newsletter here... May 2021
Your feedback please!!
We are always looking to improve our service and would like to hear what you think about us. Please complete the Friends and Family Test, either on here, via MJOG the text messaging service or at reception. We also have comments leaflets in the waiting room.
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Named Accountable GP
Practices throughout the UK are contractually obliged to inform all patients of who their accountable GP is.
We have divided our patient list between Dr Rebecca Style and Dr James Downie, who are the 2 Partners here. As a general rule, patients in the first half of the alphabet have been allocated to Dr Downie and those in the second half to Dr Style. For administrative purposes these will be the accountable GPs. As before, however, everyone is free to see whichever GP they wish,
If you have any questions, or would like to change your accountable GP please don’t hesitate to ask at Reception
Please Click here to Register for Online Services
(Site updated 17/06/2021)