Welcome to Burbage Surgery Online. This surgery website is used to present all our patients with up to date news and information about our practice.
We will keep it current with any developments or other details that we feel are relevant to you.
Covid Vaccine Update
Anyone who had the Pfizer Vaccine in either Ramsbury or Marlborough on the 23-25th Feb and hasn't yet booked the second one please give us a ring and we will book you in. The clinics are on Saturday 15th May. If you can't make this, please go online to book at a mass vaccination centre. We will have news about the next clinics soon...
There is a pause on 1st doses for now while we catch up with the 2nd ones, but as soon as we have the go ahead to move down the cohorts we will be in touch.
Those under 45 are now eligible for their Vaccine. Please do not call us but go online or ring 119 as per the text/letter you were sent, and book at a Mass Vaccination Centre as per the guidance below....
If you want to book a vaccine locally please wait until we contact you - as yet there are no more local 1st dose clinics scheduled. We will of course let you know when as we have an update.
Meanwhile, please continue to abide by the Government guidance to keep each other safe... together we will get there! Thank you all as ever for your patience and co-operation. 😃
We would like to reassure you that the Surgery is very much open and continuing to work in the same way we have been over the last few months. We are here to look after you.
You are still only able to book telephone appointments with the GPs. Please book these online if possible. You will be invited to attend the Surgery for a face to face appointment if appropriate. We are continuing to offer contraceptive advice and coil fitting. The nurses continue to see patients for essential blood tests, immunisations, smears, and routine check ups for diabetes, COPD etc. These can be booked by calling reception.
Please only come into the surgery building if you have a pre-booked appointment, and remember to wear a face covering unless you are exempt. Please continue to use the window at the back of reception for general queries and prescription collection, respecting the 2m social distancing rules. Prescription orders will normally be ready to collect after three working days, and you will usually get a text message to confirm. We are only able to dispense one month of medication at a time. In order to help us manage the very high workload, please do not put your prescription in more than a week early, and order your repeats online if you can.
Please look here for updated guidance from the Government, including the new rules and restrictions, how to access support and help and and advice.
We are letting you know about a very useful website called Germ Defence which was created by a team of doctors and scientists to give you advice that has been proven to reduce the spread of viruses in the home. It can help you plan how to protect yourself and members of your family from infection by COVID-19 and ‘flu.
It’s easy to use and only takes 10 minutes - just click on this link:
www.germdefence.org/index.html?src=J83601 (If this link does not open when you click on it, please copy and paste it into your web browser.)
Please pass details of the Germ Defence website to your friends and family.
There’s a button at the bottom of the Germ Defence website for sharing by social media.
If you’d like to know more:
- Over 20,000 people previously took part in research about Germ Defence
- People who followed the advice in Germ Defence had fewer and less severe illnesses - and so did the people they lived with
- Results of the study were published in The Lancet medical journal
- Germ Defence has been updated with COVID-19 advice to help prevent a wave of COVID-19 and ‘flu this Autumn/Winter
- Information about how the Germ Defence website is being evaluated is available here.
Cervical Screening and Child Immunisations.
Please contact the surgery to book your appointment if you have had an invitation letter or if you have deferred your smear because of the Covid pandemic.
We are booking child immunisations as normal with the Practice Nurses
Burbage Surgery would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here:
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
You can even download the App:
The General Data Protection Regulation (GDPR) came into force in the UK on 25th May 2018. Under GDPR GP surgeries are ‘data controllers’, registered with Information Commissioners Office (ICO), who oversee data protection law in the UK. GDPR ‘right to be informed’ encompasses the obligation to provide fair processing and transparent use personal data.
In practice this means:
- Telling you about the information we collect, how we use it and who we share it with.
- Assuring you that your data will be safe, kept confidential and used appropriately
- Enabling you to opt out of sharing your data at any time
- Making you aware that you have the right to access your data
For more information click here: How we use your information
PLEASE ALLOW AT LEAST 3 FULL WORKING DAYS BETWEEN ORDERING AND COLLECTING YOUR REPEAT MEDICATION.
WE RECOMMEND YOU KEEP 2 WEEKS OF MEDICATION IN STOCK AT HOME SO YOU ARE LESS LIKELY TO RUN OUT
When ordering repeat prescriptions online, please be aware that we cannot respond to any queries made in the comments box. Should there be a problem with your medicine request, a staff member will contact you directly.
Please note that any medicine reviews that require an appointment with the nurse or doctor will be instigated by the surgery. Please ignore any "review" requests that appear when ordering your medicines online - thank you.
For further information click here: Learn More...
Please download our latest newsletter here... May 2021
Your feedback please!!
We are always looking to improve our service and would like to hear what you think about us. Please complete the Friends and Family Test, either on here, via MJOG the text messaging service or at reception. We also have comments leaflets in the waiting room.
Visit us on Facebook
Named Accountable GP
Practices throughout the UK are contractually obliged to inform all patients of who their accountable GP is.
We have divided our patient list between Dr Rebecca Style and Dr James Downie, who are now the 2 Partners here. As a general rule, patients in the first half of the alphabet have been allocated to Dr Downie and those in the second half to Dr Style. For administrative purposes these will be the accountable GPs.
As before, however, everyone is free to see whichever GP they wish,
If you have any questions, or would like to change your accountable GP please don’t hesitate to ask at Reception
Please Click here to Register for Online Services
(Site updated 08/05/2021)