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Out of Hours
Out of hours cover is provided by NHS England between 6.30pm and 8.00am and from 6.30pm Friday until 8.00am Monday. Patients will be offered appropriate advice or a consultation at Savernake hospital, if medically necessary a doctor will make a home visit. Telephone 111

Telephone Advice
The doctors and nurses are available for telephone advice. Please ring in the morning before 10.30am if possible, and the doctor or nurse will return your call

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone  to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Practice Policies


Please try to keep your appointment; if you are unable to do so, please let us know as soon as possible.

Please ask for a home visit or out of hours visit only if it is truly necessary.

We have a policy to offer all patients an appointment the same day if you say your problem is urgent.  Please think twice before taking an urgent appointment slot.


The practice is committed to protecting the confidentiality of patient records. Health information will only be shared with other healthcare professionals if necessary, in line with the new GDPR and Data Protection Laws.



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website