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Noticeboard

Out of Hours
Out of hours cover is provided by NHS England between 6.30pm and 8.00am and from 6.30pm Friday until 8.00am Monday. Patients will be offered appropriate advice or a consultation at Savernake hospital, if medically necessary a doctor will make a home visit. Telephone 111

Telephone Advice
The doctors and nurses are available for telephone advice. Please ring in the morning before 10.30am if possible, and the doctor or nurse will return your call

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone  to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Welcome to Burbage Surgery Online

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.


GDPR

The General Data Protection Regulation (GDPR) came into force in the UK on 25th May 2018. Under GDPR GP surgeries are ‘data controllers’, registered with Information Commissioners Office (ICO), who oversee data protection law in the UK. GDPR ‘right to be informed’ encompasses the obligation to provide fair processing and transparent use personal data.

In practice this means:

  • Telling you about the information we collect, how we use it and who we share it with.
  • Assuring you that your data will be safe, kept confidential and used appropriately
  • Enabling you to opt out of sharing your data at any time
  • Making you aware that you have the right to access your data

For more information click here:   How we use your information

 


Prescriptions

PLEASE ALLOW AT LEAST 3 FULL WORKING DAYS BETWEEN ORDERING AND COLLECTING YOUR REPEAT MEDICATION, BEARING IN MIND THAT WE ARE CLOSED ON A WEDNESDAY AFTERNOON.

WE RECOMMEND YOU KEEP 2 WEEKS OF MEDICATION IN STOCK AT HOME SO YOU ARE LESS LIKELY TO RUN OUT

When ordering repeat prescriptions online, please be aware that we cannot respond to any queries made in the comments box.  Should there be a problem with your medicine request, a staff member will contact you directly.

Please note that any medicine reviews that require an appointment with the nurse or doctor will be instigated by the surgery.  Please ignore any "review" requests that appear when ordering your medicines online - thank you.

For further information click here:   Learn More...


Your feedback please!!

We are always looking to improve our service and would like to hear what you think about us. We have created a survey which we would be grateful if you could complete and return to us. You can print it off here:  Burbage Patient Survey 2018 , email or bring it back to us, or pick a copy up in reception.


Named Accountable GP

Practices throughout the UK are contractually obliged to inform all patients of who their accountable GP is. Please be informed that the named accountable GP for all the patients at Burbage Surgery is Dr Trevor King.

 

Online Services

(Site updated 11/12/2018)
Order your repeat medicationsTake our surveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
 
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