Noticeboard

Out of Hours
Out of hours cover is provided by NHS England between 6.30pm and 8.00am and from 6.30pm Friday until 8.00am Monday. Patients will be offered appropriate advice or a consultation at Savernake hospital, if medically necessary a doctor will make a home visit. Telephone 111

Telephone Advice
The doctors and nurses are available for telephone advice. Please ring in the morning before 10.30am if possible, and the doctor or nurse will return your call

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone  to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

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Welcome to Burbage Surgery Online. This surgery website is used to present all our patients with up to date news and information about our practice.

We will keep it current with any developments or other details that we feel are relevant.

We had a new telephone system installed in early January so please bear with us as we adjust to a new way of working and iron out any inital problems. 

We hope this will reduce call waiting times, for example, by giving you the option of having one of us call you back if there is more than a few minutes wait. 

We are still very much here to answer the phone, and hope this will be a positive change. 

Spring Covid Boosters

We have arranged pm/evening Covid booster clinics for Monday the 22nd and Monday 29th April here at the surgery.

Please go online to book in if you are eligible. We also plan to hold them on the 10th & 13th May

Those eligible this time around are adults aged 75 years and over (including those who turn 75 years old by 30 June 2024).

  Individuals aged 18 and over who are immunosuppressed

Here at the Surgery our doors are very much open, so please get in contact if we can help or support you in any way with your ongoing physical or mental health; whether in person or over the phone. 

You have all been brilliant over the last 4 years, embracing the technology; using our online services and the NHS App to book your appointments, order medication, and contact us with queries.  We are so grateful for your support with this which has enabled us to keep working as efficiently as we can and provide the best possible service for you all. We are now getting back to normal, and there are more Nurse appointments available, so please do respond to any recall stickers on your repeat medication and book blood tests, diabetes reviews etc. If you are booking a blood test, you can do this online. You can also now book online with Rima our Clinical Pharmacist if your recall is for a medication review.


PHYSIOTHERAPY

The East Kennet PCN, which Burbage Surgery is a member of, has a First Contact Physiotherapist called Aizaz. He offers assessment appointments at Ramsbury Surgery or Marlborough Surgery. Please contact reception if you would like us to book you in. There are currently plenty of appointments available.

 

 Cervical Screening and Child Immunisations.

Please contact the surgery to book your appointment if you have had an invitation letter or if you have deferred your smear because of the Covid pandemic. We are booking child immunisations as normal with the Practice Nurses

National Cancer Screening Programmes

Prescriptions

PLEASE ALLOW AT LEAST 4 FULL WORKING DAYS BETWEEN ORDERING AND COLLECTING YOUR REPEAT MEDICATION.

WE RECOMMEND YOU KEEP 2 WEEKS OF MEDICATION IN STOCK AT HOME SO YOU ARE LESS LIKELY TO RUN OUT

When ordering repeat prescriptions online, please be aware that we cannot respond to any queries made in the comments box.  Should there be a problem with your medicine request, a staff member will contact you directly. Any medicine reviews that require an appointment with the GP, nurse, or Clinical Pharmacist will be instigated by the surgery.  Please ignore any "review" requests that appear when ordering your medicines online - thank you.

For further information click here:   Learn More...

Please download our latest newsletter here... March 2024

Your feedback please!!

We are always looking to improve our service and would like to hear what you think about us. Please complete the Friends and Family Test by clicking the link below 

https://www.mysurgeryintranet.co.uk/FriendsAndFamily/surveys/TakeOurSurvey/?surveyId=22661 

You can also do this via AccuRx who will SMS a feedback form following your appointment, or by using a paper form at reception. We also have comments leaflets in the waiting room.

                                                                                                           

Named Accountable GP

Practices throughout the UK are contractually obliged to inform all patients of who their accountable GP is.

Dr James Downie is the accountable GP for all the patients registered at Burbage Surgery. As before, however, everyone is free to see whichever GP they wish.

If you have any questions, or would like to make your preferences known,  please don’t hesitate to ask at Reception

 Please click here to Register for Online Services

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(Site updated 10/04/2024)
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